Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Answer Guarantee

  • Our group of technicians will try their best to respond to your assistance inquiries in less than 1 hour. If, however, the situation you have come across demands help from the Administrators’ =Team,= we are going to address the ticket to the administrator on shift and will post a reply to notify you.

  • Top quality support service
  • Top–quality Tech Help Service

  • We offer you 24x7x365 client help through a super–fast ticket solution incorporated into your Control Panel. You may contact us all the time about any of the packages that come pre–configured on your virtual server, such as the desired OS, the server administration panel and our in–house produced Hosting Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Hosting Control Panel that is included at no cost with your VPS includes an inbuilt articles base. You will find a number of exhaustive how to articles and reviews and a number of step–by–step video classes that present all the basic site control jobs. You can use them by clicking the Help or Video control keys in the top right side of each Control Panel section.