1 hour ticket response
We are devoted to offering a quick and proper answer to every helpdesk ticket posted by a user. Our qualified support engineers will review your situation and will think of the best option. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, the average ticket response time has proved to be 20 minutes.
An Excellent Customer Support Service
We’ve got a team of web hosting support techs who are ready to reply to all your queries anytime you require assistance. The majority of our customer support staff representatives have lots of years of experience in the Linux cloud packages market, so you can always depend on swift and adequate answers to your questions.
An Intuitive Help Center Section
In the Hosting Control Panel you will find an easy–to–navigate Help Center section where you can find quick suggestions on how to use our services. You can get the answers to your inquiries in the F.A.Q. database, see more details in the web hosting account management articles or check our step–by–step video tutorials.