Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You can find nearly all the answers to your questions in the intuitive Help Center section integrated into our Hosting Control Panel. It boasts a detailed repository with commonly asked questions and detailed educational articles prepared by our practiced client support team.

  • Top quality support service

  • Video Tutorials

  • We have prepared a collection of educational video tutorials that visually explain how to sort out a typical issue associated with your Linux cloud packages account. You will find the video lessons in the Help section.

  • Intuitive help center

  • A One–Hour Response Guarantee

  • Our semi–dedicated servers are backed up by a 24x7 customer service and feature a 60–minute support ticket response guarantee. Our capable tech support engineers will be at your disposal 24–7–365 and will fix any issue that you could chance upon within less than 1 hour after the client support ticket submission. Normally, a reply will be given to you in less than twenty minutes.